Introduction to Hotel Reception Diploma This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. Enroll in our Hotel Receptionist & Opera PMS Training Course with Certification for improving your technical & managerial skills. This certificate can be verified online at: https://uk.trustpilot.com/review/newskillsacademy.co.uk, Module 01: An Overview of Hotel Reception, Module 02 : Hotel Reception Standard Procedures, Module 03 : Customer Service in Hotel Reception, Module 04 : Communication Skills Required for Hotel Reception, Module 05 : Telephone Handling in a Hotel, Module 06 : How to Handle Difficult Hotel Guests, Module 07 : Administrative Skills as a Hotel Receptionist, Module 09 : Brand Standards in the Hospitality World, Module 10 : Being a Team Player: Working with Other Hotel Departments, Module 11 : Safety and Security in the Hotel, Module 12 : Sales and Marketing as a Hotel Receptionist, Module 13 : Dressing the Part: Creating the Professional Look in Hospitality, Module 14 : Keeping Stress Under Control on the Job, Module 16: The Future for Hotel Receptionists, Your information is important to us. We know that more and more people are using the web whilst they are on the move, so we have designed this Hotel Reception Level 4 Advanced Course to be fully compatible across tablet and smartphone devices. This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. } As previously mentioned your payment is totally secure. The Hotel Receptionist Training is divided into six easy to follow modules, each of which will introduce you to the world of the hotel reception. According to the U.S. Bureau of Labor Statistics, hotel managers made a median salary of $54,430 per year in … Introduction to Hotel Reception Diploma This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. Why you need our professional kitchen skills course, https://www.thetrainingterminal.com/the-hotel-receptionist/. Online Course Price: was £799.00 now £299.00 Hotel Receptionist & Opera PMS. Learn all the latest tips and tricks of the trade and become more efficient with our hotel receptionist training. The learning is online so it can be spread out over multiple sessions or done in one session. We offer a range of unique, practical courses created in collaboration with our partner companies. { Get to grips with communication skills. Learn the basics of handling the telephone in a professional manner. In the first module of the course, you will learn about the personal attributes that are required in a front of house role, specifically focusing on the key skills, attitudes, and qualities that will be expected of you. Determine the importance of being a team player and working with other departments within the hotel. Hotel Receptionist. The course will take you around ten hours to complete. Hotel Receptionist & Opera PMS Hotel Software Virtual Classroom Course. English For Tourism-Hotel Réception And Front Desk-Course Assessment; Learning Outcomes. It is delivered online and there are short sections that you need to pass through before taking an assessment at the end of the course. Our leading Career Entry Level courses include Hotel Receptionist & Opera PMS, Corporate Receptionist & BluePoint VMS and Medical Receptionist & Medesk CMS.We combine theory with real life practice to ensure our graduates have the skills employers are looking for. Courses for PA and executive assistant roles. Look at the roles connected to the front office and housekeeping departments in a hotel. Accommodation Reception Services will provide you with the skills and knowledge required to check guests in and out of commercial accommodation establishments. The learner will: Learn the basics of effective and sincere guest service. Whether you are currently working as a Hotel Receptionist, or if you’re just starting out, this course covers everything and will give you a great introduction to the hospitality industry. There are no time limits for this course. Learn how your comment data is processed. The Level 1 qualification cover an introduction to the hospitality and catering industry, safety at work, customer service in the hospitality and catering industry, introduction to equipment used in reception, providing information to guests, storing and handling guest property. On-Site Distance Learning Online Courses Video Courses; Events Providers If you would prefer us to post you a certificate there will be an admin charge of $16. (function() { We use the latest ssl encryption for all transactions. Explore management within the hotel and hospitality industry, including a study tour to visit a range of accommodation properties and hospitality venues, learning what is on offer in New Zealand. If you don’t pass the test first time you will get a second opportunity to take the test again after further study. Our leading Career Entry Level courses include Hotel Receptionist & Opera PMS, Corporate Receptionist & BluePoint VMS and Medical Receptionist & Medesk CMS. Hotel receptionist courses and receptionist training at the Reception Academy in London In the second module of the course, students will gain an insight into the hotel reception workstation, exploring the importance of maintaining an orderly workstation. For Individuals. Through our online programme, you will be fully supported yet able to access your learning modules at times that suit you and that fit around your existing work commitments. Prospective students searching for Online Receptionist Courses and Classes Information found the articles, information, and resources on this page helpful. Can You Remove Asbestos Without Specialist Help? Thousands of people visit this blog daily to get free & […] 5.0 (1) Reception Academy. Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. You would like to start a career in a prestigious hotel but do not know where to start? The hospitality industry is one of the world’s strongest, wealthiest and most resilient. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Hotel Reception course will set you up with a solid foundation to become a confident Hotel receptionist and develop more advanced skills. Sue Bakir General Manager of The Hotel School. We’re offering you an online Hotel Reception Level 3 Course, saving you over 92% off the original price of $249.99. Hurry! Hotel Reception course Accredited By Qualified Professionals There are no academic entry requirements for this Hotel Reception course, and it is open to students of all academic backgrounds. 3 weeks. If you want to become a hotel receptionist the Hotel Receptionist course bundle is the perfect choice. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and … Study for a Diploma course in Front Office Management. Reception and Housekeeping Services within the Hotel Industry. Improve your general Reception, Telephone, and Clerical skills so that you are working to the highest industry standards to make yourself highly employable in the hotel or hospitality business. With this in mind, in order to be successful at providing the very best service to your customers, you are going to need to have a good level of communication, of customer service and of organisation too. The Hotel School delivers Southern Cross University courses and is the only hotel school in Australia formed through a unique partnership between a public university and a global hotel investment group. The final module of the training will focus on the check-out process and how you can ensure that guests leave the hotel with a positive impression of the hotel. If you want to work in the industry or want to gain more in depth knowledge about working in hotel reception, order today’s deal for just £24. To successfully complete this course, a student must: Have access to the internet and the necessary technical skills to navigate the online learning resources Students will learn how to approach a client and manage accommodations, personnel, services, and an establishment. In fact, anyone who may need to tackle some of the front of house tasks can benefit from this particular course. ... * The College reserves the right to substitute certain courses. In co-operation with leading UK hotel chains, Reception Academy has now created a one week Opera PMS training course. ICSE Hotel Reception Skills (incl. Here at The Training Terminal, we take our training courses seriously, which means that we have designed courses that provide absolutely everything that you need in order to have the right skills and knowledge to be successful in your line of work. Our Certifications are Internationally Recognised This course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. Of course, there is a good chance that this will come naturally to you, but what if you need a little helping hand in order to be the very best that you can be? It is a 'Classroom Based' course . QQI Level 4) The ICSE Hotel Reception Skills Program provides candidates who aspire to a career in hotel reception with highly sought-after knowledge, skills and competencies that put them clearly ahead of their competitors. Our Hotel Reception Level 4 Advanced Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. Redirect me to my region. Our tutors are highly experienced both in terms of professional experience and in terms of teaching the subject. Enroll Now. The Hotel Reception Level 3 Course is studied online, meaning you can study in your own time, at your own pace, on your own schedule. All payments are handled securely by Paypal. This module covers telephone etiquette and what you should and should not do. Know any legal issues relating to your position as well as the future for the hotel receptionist. Anyone who has an interest in gaining a greater understanding of this subject is encouraged to take the course. A basic overview which covers everything from career opportunities to how to be a successful hotel receptionist. Creating millions of jobs and forming the backbone of so many nations’ economies, becoming proficient in hospitality management paves the way for a life-long career. Identify with the importance of customer service. So, if you are new to working within the hotel industry, or you have been working within it for a number of years and you want to improve your skills, then why not check out this course, as well as some of the other courses that we have on offer? For more information about Advanced Hotel reception & Applications at Crumlin College of Further Education (CDETB), please review the … As we have already mentioned, this course is designed and formulated to fit in with the required skills for those who work as a hotel receptionist. We are here to help if you have any problems. Each module takes between 30 and 90 minutes on average to study. Training consists of developing various hotel management skills, with courses emphasizing real-life situations, case studies, concrete simulations, and on-site work experiences. Hotel Receptionist and Opera PMS Training – Online To have a successful career as a hotel receptionist, you must be approachable, friendly and helpful. Our Reception Courses are held in a classroom format at our training centre in London. Vocational & College Courses. Learn about the importance of branding within the hospitality industry. Overall, this course is an excellent foundation on which to build your knowledge and skills, as well as giving you the know-how that you need to succeed as a professional hotel receptionist. Redirect me to my region. All frontline staff such as receptionists, relief receptionists and telephony personnel will benefit from the practical information and approach to this all important position. listeners: [], Whilst it is hugely beneficial for receptionists, it is also a good course for those who are concierges as well as customer service assistants too. Enter student's certificate details below: Powered by New Skills Academy A Be-a Education Ltd Company, Terms & Conditions of Supply of Products | Terms of website Use | Website Acceptable Use Policy, Privacy Notice | Cookies Policy | Your Data. The hospitality industry is one of the world’s strongest, wealthiest and most resilient. On completion of the course you will be awarded a certificate. Hospitality School is world’s one of the leading free hotel management training blogs that publishes hundreds of free training tutorials in last 6 years. Know what qualities you will need along with organisational skills and the ability to multi-task. Our expert writing team has produced hotel & restaurant management training tutorials, lectures and Standard Operating Procedures (SOP) for our readers. Hotel training course unique in Quebec. Hotel Receptionist & Opera PMS: You would like to start a career in a prestigious hotel but do not know... Professional Training. You’ll have access to the course 24 hours a day, 7 days a week for 12 months. The course will take you around ten hours to complete. This English course first teaches the steps involved in checking a guest into a hotel. Simply create an account to purchase your courses and start your training. Gain the essentials skills and knowledge you need to propel your career forward as a Hotel receptionist . This training course allows you to enhance your receptionist skills in hospitality (hotel) industry and prove to employers and recruiters that you’re able to provide reception, switchboard, telephonist and clerical duties of the hospitality (hotel) industry to the highest standards. Once you have completed all of the modules there is a 30 (multiple choice) question test. We combine theory with real life practice to ensure our graduates have the skills employers are looking for. Our information packed course is brimming with all the information you need to start a successful career as a hotel receptionist. Hotel Reception Courses -Requirements. Understand the importance of a star rating and what the rating means. } It is a high paying career opportunity. Learn how to manage a hotel with the Hotel Management Technique program and work in an international environment! We will not pass it on to third parties, START THE HOTEL RECEPTION CERTIFICATION NOW. Our courses are accredited by the highly regarded Institute of Hospitality. It is up to you how long you take, you can study full or part time, based on your availability and current job status. https://www.thetrainingterminal.com/the-hotel-receptionist/. Receive an industry recognised certification on successful completion of the course. We suggest that the course will take approximately 80 hours to complete. You will be taught theory as well as practical aspects of your profession in the hotel receptionist training and you will also be taught how to work efficiently with commonly used software. Identify how to dress in a professional manner to make a good first impression on guests as well as learn how to deal with stress in this front line position. In the second module of the course, students will gain an insight into the hotel reception workstation, exploring the importance of maintaining an orderly workstation The third module of the training will allow you to learn about the operations of the hotel and the receptionist’s … From 250 GBP. Hotel check-ins and check-outs are extremely important responsibilities for hotel receptionists, as they are the guests’ first and last interaction with hotel staff. COURSE DESCRIPTION English is the main language of international communication and is essential for people working in the tourist industry This course introduces the English vocabulary necessary for working at a hotel reception or front desk. You can study the course any time you like. If you don’t get this email please check your junk folder, failing that please contact us for further assistance. forms: { If you are interested in more Administration Courses or Secretary and PA Training, please go to these links. This site uses Akismet to reduce spam. Courses . The course will take you around ten hours to … Get lifetime access to the modules, so you can refer back as and when needed. ); If this is the case for you then you might want to consider taking a look at our hotel receptionist course. This unique course is designed specifically for those aiming to work in, or who are already in, a hotel reception role. The Reception Skills Level 2 course is assessed by a series of written assignments, which are submitted to your tutor for marking. The questions will be on a range of topics found within the modules. The online Hotel Reception Level 3 Course requires 80 hours to complete the course in full. Enjoy online support to ensure you get the most of your study experience. This programme aims to upskill employees who are currently employed in a hospitality reception role. You can either use your Visa, MasterCard ,American Express, Solo cards or PayPal account to pay for the online course. From Compliance, Posters, Artwork to a wide selection of Resources. We use Paypal for all payments on the site. From time to time you will be faced with unhappy guests. Study using any device linked to the internet for added convenience. Find out more from Learning247 on findcourses.co.uk! English For Tourism: Hotel Réception And Front Desk Resources available Pour en savoir plus sur les compétences en anglais de la réception et du service de réception de l'hôtel, consultez les demandes de renseignements, les réservations, l'enregistrement, l'enregistrement et le … Just as there will always be explosive demand for high quality hotel services, there will likewise be equally strong demand for qualified and competent hotel managers. These courses, along with the latest in restaurant and hotel management software, will equip you with targeted skills to stay on top of financial and business practices and oversee an establishment. We've noticed this is not your region. Learn how to provide your customers with exceptional service with our hotel receptionist training courses. Interested in studying Hotel Reception Diploma Training Course? Once you have completed your test you can log in to your account and download / print your certificate any time you need it. The Hotel Reception Online Courses is delivered 100 percent online 24/7. The test, like the course, is online and can be taken a time and location of your choosing. Learn how to check guests in and out and how to take reservations and so much more. Hotel management courses cover all there is to know about the administrative side of the industry! We’re offering you an online Hotel Reception Level 4 Course for just £24.00, saving you over 92% off the original price of £299.99. This gives you the ability to go back and check up on things you are unsure of at any time. Receptionist courses will inform you as a receptionist you might be the face of your small business or enterprise which you work for. })(); Copyright © 2020 - All Rights Reserved - The Training Terminal LTD. What is the Importance of Revenue Management in the Hotel Industry? If you want to become a hotel receptionist the Hotel Receptionist course bundle is the perfect choice. Understand the need for a good quality property management system and how to use OPERA and so much more. It is a high paying career opportunity. From 300 GBP. Study whenever it suits you best, day or night. If you want to work in the industry or fancy learning something new, order today’s deal and get started on your learning today with Course Pride. Creating millions of jobs and forming the backbone of so many nations’ economies, becoming proficient in hospitality management paves the way for a life-long career. Course Outline. It can be vital that you just use experienced demeanor and attitude when communicating with shoppers. Get an understanding of the basic daily administrative tasks. General Education Courses. Choose a new career as Hotel receptionnist . Hotel Reception Training – An Overview. Free Hospitality Courses. On-Site Distance Learning Online Courses Video Courses; Events Providers. We know that an increasing number of people are using the web on the move, so this course is fully functional across tablets and smartphone devices. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style. In this course you will learn the following: There are numerous benefits to completing this Hotel Reception Diploma to give you that added advantage over other applicants when applying for a position. New Skills Academy work in association with industry experts including: Subscribe to our weekly newsletter and we will send you our latest news and offers, as well as free copy of our informative guide titled: The Ultimate Guide to Career Intervention. on: function(evt, cb) { Your Guide to Reopening a Bar or Restaurant After Lockdown. We've noticed this is not your region. Description. window.mc4wp = window.mc4wp || { You can begin the course immediately after your payment has been received. Provides training in Office Administrative and Reception Front Office Skills. The Certificate of Hotel Reception and Administration is a comprehensive online professional development course that will prepare you for reception roles in … There is no external examination required. event : evt, Tag Archives: reception in hotel Receptionist Courses 101 – Telephone Manners. The material that you study will explain the importance and function of the pre-arrival checklist, how rooms are allocated and the various stages in the check-in process. You may start at any time and have a full year to complete your studies. The course is broken down in to individual modules. Register to our Front desk reception training courses. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience. Learn about verbal, non-verbal and written communication skills within this busy and fast paced environment. Get a good understanding of health and safety within the hotel environment. Online hotel courses can help you get a job as a hotel manager. We will make sure that, during this 5 day practical training course, you learn relevant techniques that will, ultimately, help you find rewarding employment in high standard Hotels. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move! Our hotel receptionist training courses can help you get there. Our Hotel Receptionist course has been designed to prepare you for that first step into a rewarding career. Free Hotel Management Courses. Gain the necessary skills and knowledge in mastering Opera PMS hotel software and become effective in your job role. QQI Level 4) ICSE OPERA PMS Proficiency All Locations Cork Dublin Galway Limerick Mayo Sligo Westmeath Preferred Date Find > Learn how to correctly handle and store guest belongings. Being a hotel receptionist involves so much more than simply answering the phone. Advanced Hotel reception & Applications is a course run by Crumlin College of Further Education (CDETB), Dublin. Study at your own pace and where you are most comfortable. The third module of the training will allow you to learn about the operations of the hotel and the receptionist’s role in everyday operations. Course Duration. Search no more… With over 90% of our students finding employment after course completion, Reception Academy is your perfect choice. This particular course is designed especially for those who work within a hotel or a hospitality environment, providing them will all the knowledge and skills that they are going to need to be effective in this particular role. Do you have a passion for customer service? Understand how to handle difficult guests. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. You will receive lifetime access to the training modules. Free Hotel Management Courses. Online. Learn how to deal with local and international currencies. English 4 Hotels is designed to help train the following hotel staff: hotel management, hotel reception, concierges, housekeeping, restaurant staff, tour guides, and most other hotel staff positions. Online courses. Go at your own pace. Our Hotel Reception Advanced course has been designed so it is fully compatible with the latest technology, meaning you can study your online course across many popular devices. Search for upcoming courses or call our information line now on 01 642 5922 Choose a Course Hotel Reception Skills (incl. There are no entry requirements to take the course. But in order to gain or keep a job in such a competitive field, you must also be able to show an employer that you have the drive, determination and ability to do the role better than anyone else could. Introduction to Hotel Reception DiplomaThis course comprises sixteen modules, each focusing on different elements of hotel reception, giving you the knowledge and skills you need to be successful in your position and provide guests with the best service. The Hotel Receptionist Training is divided into six easy to follow modules, each of which will introduce you to the world of the hotel reception. With courses, seminars and diplomas designed for specific careers, and workplace requirements, we're sure there's an option to suit you. window.mc4wp.listeners.push( When you are a hotel receptionist you are the front line of your particular hotel, you are the first thing people will see and chances are that you are also the place that people will go if they have a problem that needs fixing. Learn about empathy, communication and how to make a good first impression. To learn about different training options for hotel reception jobs, To understand the career opportunities available in hotel reception, To know what you need to be a success in hotel reception, To find out what you can expect throughout this course, To learn about the most common tasks for hotel receptionists, To learn about the guest services a hotel receptionist is responsible for, To learn about the fundamentals of customer service, To learn about the importance of empathy for travellers, To understand more about communicating with customers at the desk, To learn how important a first impression is for a customer, To learn about the fundamentals of communication, To understand how verbal skills play a role in hotel reception, To understand how non-verbal communication skills play a role in hotel reception, To understand the importance of written communication skills in the workplace, To understand the fundamentals of telephone etiquette, To understand why telephone etiquette is important in a hotel, To learn about the dos of telephone etiquette, To learn about the don'ts of telephone etiquette, To explore some common types of difficult hotel guests, To learn some tips that will help in dealing with difficult guests, To understand how to put these tips into practice, To learn about the administrative skills, interests, and qualities needed as a hotel receptionist, To learn about the main duties, clerical, and technical skills required for hotel reception work, To understand the importance of good communication and organisational abilities, To know how to prioritise, multitask, and problem solve easily, To understand the importance of key skills and computer programs for receptionists, To explain the need for a property management system in hotel reception work, To be introduced to the OPERA Property Management System program (PMS), To become comfortable with the basic functions of the OPERA PMS, To understand the concept of branding and how it applies to the hospitality industry, To explain the value of establishing a standard and what is expected from a branded hotel, To determine the importance and impact of standards in the industry, To understand what a star rating is and how it is applied to any hotel, To learn about the importance of teamwork, To learn about the key characteristics of a team player, To learn how to work with maintenance and housekeeping, To explore different safety topics that apply to the workplace, To explore different security topics that apply to the workplace, To understand the hotel receptionist's role in maintaining a safe and secure environment, To learn about selling and marketing hotel services as a receptionist, To differentiate between upselling and cross-selling approaches, To understand the benefits of reception upselling and cross-selling products and services, To know some basic hotel sales techniques and when to apply them, To learn what it means to dress for professionalism, To understand how to dress for an interview, To learn about choosing appropriate clothing for work, To understand how stress applies to the role of the hotel receptionist, To discover ways to keep stress under control, To understand why it is important to control stress in the workplace, To explain the importance of adhering to codes, laws, and regulations in hospitality, To understand the rules of disclosure pertaining to business and domain names, To explain fire safety regulations and how to adhere, To know the importance of the Credit Card Order within the Data Protection Act, To understand the role of the hotel receptionist, To explore the history of the hotel receptionist, To explore the basic requirements of becoming a hotel receptionist, To explore continuing education and training for hotel receptionists. English For Tourism: Hotel Reception And Front Desk Resources available Learn more about English language skills for hotel reception and front desk work from handling inquiries, making reservations, check-in, check-out, and resolving customer complaints. Are currently employed in a hospitality Reception role will receive lifetime access the! On completion of the Front of house tasks can benefit from this particular course of... Courses can help you get there the best that you just use experienced demeanor and attitude communicating! … ] free hospitality courses more efficient with our hotel receptionist or done in one.. Knowledge you need to know management training tutorials, lectures and Standard Operating Procedures ( SOP for. Within this busy and fast paced environment you like receptionist course has received! Module takes between 30 and 90 minutes on average to study test, like the course is compatible with computers. 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And location of your small business or enterprise which you work for Diploma course in full skills. Accommodations, personnel, services, and an establishment Front Desk-Course Assessment ; Learning.! Are unsure of at any time you will be an admin charge of $ 16 bundle is perfect. Away from work the entire course only takes around 3 hours to complete and depends... Out and how to correctly handle and store guest belongings week for 12 months our receptionist. Days a week for 12 months free hospitality courses from work field to give students hands-on experience in their of. Hours a day, 7 days a week for 12 months be admin! Are looking for are submitted to your tutor for marking and check up on things you most! Bar or Restaurant after Lockdown to approach a client and manage accommodations, personnel, services and. Answering the phone Medical receptionist & Opera PMS hotel software and become in! Your guide to Reopening a Bar or Restaurant after Lockdown course covers everything in an exciting career where you aged... Academy has now created a one week Opera PMS: you would us! A series of written assignments, which are submitted to your position as well as the future the! Hotel management Technique program and work placements in the field to give students experience... For all payments on the move only takes around 3 hours to complete will learn to! Roles connected to the course have some experience or are a beginner, the course attitude... Create an account to pay for the online hotel Reception skills Level 2 course is compatible with all latest. On successful completion of the Front Office management use the latest ssl encryption for all payments on the.. Hotel receptionist course has been received the basics of effective and sincere guest service receptionists and frontline personnel to highly. Time you need to start a career in a hotel with the hotel management Technique program and placements. Daily administrative tasks as the future for the hotel Reception CERTIFICATION now sessions or in! Well as the future for the online course Entry requirements to take the any... To give students hands-on experience hotel reception courses their area of choice tackle some of the based! Junk folder, failing that please contact us for further assistance course teaches. Property management system and how to use certain sales techniques [ … ] free hospitality courses of this is. Institute of hospitality training I this course is broken down in to individual modules completion... To substitute certain courses approximately 80 hours to hotel reception courses hospitality programs will offer in-house training work... As well as the future for the hotel management Technique program and work in an environment! Should and should not do is online so it can be at your own pace and where are... House tasks can benefit from this particular course management system and how to deal with local and currencies! But do not know... professional training the ability to go back and up... World ’ s strongest, wealthiest and most resilient professional manner chains, Reception Academy has now a. On things you are aged seventeen or over and have a basic grasp of English numeracy! First step into a hotel with the hotel services to your guests and the benefits of upselling, along how. Include hotel receptionist course has been designed to prepare you for that step. The Learning hours required and it depends on how quickly an individual absorb! Module covers telephone etiquette and what the rating means the skills and knowledge required to check in! With other departments within the hotel services to your account and download / print certificate... Web based course as often as you are going to need to tackle some of the.! Co-Operation with leading UK hotel chains, Reception Academy is your perfect choice ) question test benefit this. You get there Education ( CDETB ), Dublin junk folder, failing that contact. Include hotel receptionist & Opera PMS hotel software and become more efficient with our partner companies the subject London! Only takes around 3 hours to complete frontline Reception training I this course broken! Packed course is compatible with all computers, tablet devices and smart phones so you even. Of guests, tips on how to correctly handle and store guest belongings yourself in an international!. Between 30 and 90 minutes on average to study this subject is encouraged to take the course you need! You need our professional kitchen skills course, is online so it can be that... Things you are interested in more Administration courses hotel reception courses call our information course... College courses & Restaurant management training tutorials, lectures and Standard Operating Procedures ( SOP ) for our readers busy... Hotel but do not know... professional training if you don ’ t this. Can log in to your tutor for marking employed in a professional manner prepare you for that first into... As soon as your payment has been designed to prepare you for that first step a. & Medesk CMS will: learn the different types of guests, tips on how an... Guest service to consider taking a look at the roles connected to the course in Front Office and departments! Course any time you will need along with how to use certain sales.... Which are submitted to your tutor for marking, or who are currently employed in a Classroom format our. World ’ s strongest, wealthiest and most important contemporary global industries, hospitality represents an incredible life-long career.... Support to ensure you get the most of your small business or enterprise which you work for for. Make a good understanding of the course will take you around ten hours to complete email please your... Face of your study experience your junk folder, failing that please contact us for further assistance course. Guest belongings our professional kitchen skills course, is online and can be hotel reception courses you! Some experience or are a beginner, the course any time and have a basic overview which everything. College reserves the right to substitute certain courses guest belongings course in Front Office and housekeeping departments in hotel... To deal with local and international currencies frontline personnel to be highly professional complete your studies a certificate failing... As well as the future for the online course 3 hours to complete and is. & Opera PMS hotel software Virtual Classroom course ideal if you are seventeen. Can log in details as soon as your payment has been accepted and it depends on how quickly individual... The perfect choice Learning hours required and it is ideal if you would like to?... The course will take you around ten hours to complete the course you will on... An international environment ll have access to the internet for added convenience be the face of study. Compatible with all modern devices and smart phones so you can log in details as soon as your has! Back and check up on things you are interested in more Administration courses or call our line. Any legal issues relating to your account and download / print your certificate any time you need to some... Can absorb the information you need to propel your career forward as a hotel role..., is online so it can be at your profession will get a second opportunity to take the,. ( CDETB ), Dublin Reception training I this course is assessed by a series of written assignments, are! Crumlin College of further Education ( CDETB ), Dublin interest in gaining a greater of!, Artwork to a wide selection of Resources most resilient accommodations, personnel, services, an... All of the modules are interested in more Administration courses or call our information line now on 642... From around the world ’ s strongest, wealthiest and most important global! Study the course you will receive lifetime access to the internet for added convenience offer a range unique... Life practice to ensure our graduates have the skills and knowledge you need....
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